At Mind Care Online Counselling, your privacy is our utmost priority. This policy outlines how we collect, use, and protect your personal and health information.
1. Information We Collect
We collect personal information such as your name, email address, and phone number when you book an appointment. During therapy sessions, we collect health information necessary for your treatment.
2. How We Use Your Information
Your information is used solely to provide and improve our counselling services, process payments, and communicate with you about your appointments.
3. Data Security
All virtual sessions are conducted via secure, end-to-end encrypted platforms. We do not record therapy sessions.
4. Confidentiality
Information shared in therapy is strictly confidential, subject to legal limits (e.g., risk of imminent harm to self or others).
